Resume
PERSONAL INFORMATION
Name：YJBYS
Sex ：Male
Tele：xxx-xxxxxxxx
Address：No.xx xxxx Road, xx District, Beijing
Email：xxx@yjbys.com
POSITION SOUGHT
Technical Engineer with a foreign enterprise in Beijing City.
PROFESSIONAL EXPERIENCE
2011-Present MERCER INE., Albany, NY
--Position：TECHNICAL ENGINEER
--Responsibilities：Plan, coordinate, and execute hardware, software and network installation, configuration, maintenance, troubleshooting and repair operations for service contract clients. Specialize in maintaining IBM and Mac PCs, and peripherals with emphasis on networking environments.
Develop and implement service schedules, systems and procedures to assure delivery of quality, cost-efficient technical services.
Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies, reliability, and quality performance standards. Respond immediately to emergency situations with sensitivity to deadlines and customer needs. Assist network engineers with installation and troubles hooting of Apples hare and Novell systems.
Analyze client equipment and operations to determine servicing and supply needs. Monitor and maintain cost-effective inventories of supplies, tools and materials. Investigate, test, and implement improvements to existing procedures. Consistently manage time and multiple tasks to meet deadline, established objectives, and quality performance standards. Foster clear communications and maintain excellent staff and client working relations.
LICENSES AND CERTIFICATIONS
CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS
TECHNICAL EXPERTISE
Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE.
Networks: APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS.
Software applications: DOS. MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice：Professional licensure and certifications add weight to resume.
Use of boldgace and itallcs provides a clean and crisp presentation.